Delivering great AI customer service depends on more than just sophisticated AI models – it relies on real-time data and access to business systems like CRMs, billing platforms, and...
“I don’t remember ever being forced to accept compromises, but I have
willingly accepted constraints.”
— Charles Eames
One of the most marvelous aspects of the human experience is creativity. Yet,
for...
Recently, the concept of “the truth” has become elusive. While mistruths, lies, and deceit have been a foundational part of our species’ communication, a new level of misdirection and...