Startups

The Bear Roars: Dan and Brad

I recently joined Dan Caruso on The Bear Roars...

What You (Want to)* Want

November 2022Since I was about 9 I've been puzzled...

Securely access Intercom data in ChatGPT

Customer conversations hold value for the entire business, but...

Look for the ideas that come at you sideways, with Diane Greene

REID HOFFMAN: We talk a lot about being a master of scale on this podcast. But for a few minutes, let’s talk about being a master of—crabbing? DIANE GREENE:...

The blueprint for AI in support didn’t exist. Until now.

Rolling out an AI Agent doesn’t just change how your team works – it changes who your team is. That’s something we learned firsthand. Before we launched Fin publicly, our...

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30 Fashion People-Coded Nordstrom Fall Sale Picks

I love a Nordstrom sale, and its End-of-Season sale proves why. I've stalked Nordstrom's sale section all morning for the best fashion, beauty, and...

How I’m Refreshing My Beauty Routine For Summer

I can't believe Summer is already here! I don't know if it's because LA winter lasted so long this year or because our family...

‘Not many pub lunches require a trip across the Atlantic’: readers’ favourite UK country pubs with great food | Food and drink

Winning tip: fabulous food and views on a Scottish islandThere are not many pub lunches that require a trip across the Atlantic, but to...

Authors & Innovators 2025 – Feld Thoughts

I love to read. I love everything about books. LLMs will not replace good writing anytime soon, although they have mastered the art of...