I’ve been a long-time Cory Doctorow fan. His new book Enshitification is delicious. Yup – I understand that a shit emoji doesn’t inspire deliciousness.
Now that I’m back in hibernation (and figuring out what it actually means), I’m reading and writing a lot. I’ll probably blog some (a little, a lot, who knows) while in hibernation because I work out ideas by writing and putting them out in public (even if I don’t pay much attention to the feedback or engage) is a different type of writing for me than just “writing privately” (which is mostly a thing called journaling and valuable to me, but different …)
Cory invented a new word: enshitification. Here’s what Wikipedia says as of today:
Enshittification, also known as crapification and platform decay, is a pattern in which two-sided online products and services decline in quality over time. Initially, vendors create high-quality offerings to attract users, then they degrade those offerings to better serve business customers (such as advertisers), and finally degrade their services to users and business customers to maximize short-term profits for shareholders.
Nailed it. His examples are superb. I don’t use Facebook products anymore (I guess I’m supposed to call it Meta) because of how awful they are and how awful the company is (oops – yes – I have WhatsApp on my phone because several people in my world insist on using it, but it mostly just sits dormant for me.) I am so exhausted by Amazon and its endless quest for more margin from everyone, including all the companies that it depends on to be useful. Google is “entertaining” to me as they systematically destroy so many companies that enabled them to be amazing in the quest to become an AI company. TwitterX bwahaahahaha. And I don’t even want to bother with the enshittification of so many other things in the tech world that Cory doesn’t touch on but that fit within his thesis.
Cory deconstructs, in fascinating detail, what has happened with each of these companies.
While I don’t agree with all of Cory’s politics (e.g., I was not a fan of Lina Khan and the Biden-era FTC), I love that he’s willing to take strong positions and then back them up. But, the regulatory dynamics and regulations as part of his solution for Enshitification is only a modest part of the book. And, even though I don’t agree with all of it, his arguments have a lot of validity and useful things to understand, especially around the concept of regulatory capture and how it contributes to enshitification.
If you like sci-fi, read Cory’s stuff. If you are in the tech industry and want to be forced actually to think, read Cory’s stuff. If you are far left or far right, don’t bother, since you won’t be motivated actually to learn anything. But if you aren’t part of the “far left/right” and you are willing to read, think, and consider your position on things, read Cory’s stuff.