We’re excited to announce that Intercom is now a certified Shopify Plus Partner on the Technology Track.
The Shopify Partner Program Technology Track supports the largest Shopify merchants by helping...
Eddie Adams
Born just outside of Pittsburgh in New Kensington, Pa., Eddie Adams was one of the most well-known photographers of the Vietnam War era. He took one of the...
July 2023If you collected lists of techniques for doing great work in a lot
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When AI Agents resolve the majority of customer conversations, the shape of your support team has to change.
This is part two of our five-part series on customer service planning...
Videogames, at least the kind I’m talking about (RPGs, adventure kinds of somewhat narrative videogames, Zelda games, Elden Ring, etc), have essentially three “places”:
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October 2023One of the most important things I didn't understand about the world
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Enjoy Clockwise Unwound: Ad-free episodes and an extra Overtime topic every week.
#623: Knocked the Air out of Me
September 17th, 2025
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29 minutes
Our iPhone...