It’s clear that AI adoption is widespread. More and more businesses are using and investing in the technology.
However, in our latest Customer Service Transformation Report, it emerged that this...
Six months ago, my girlfriend and I were on a beautiful Hawaiian vacation. It was one of the happiest weeks of my life. We landed in Kona and shared...
Turning 60 in December marked an important moment for me. A key section from that blog post was:“I’ve definitely shifted into a new mode over the past year. I’m...
May 2021Most people think of nerds as quiet, diffident people. In ordinary
social situations they are — as quiet and diffident as the star
quarterback would be if he found himself...
It’s interesting to see how much AI adoption has accelerated over the last year.
Our latest research shows that 82% of senior leaders invested in AI for customer service in...
January 29, 20262 min read Add Us On GoogleAdd SciAmU.S. life expectancy hits all-time highAmericans are living longer than ever but still well behind the life expectancy of other...
Static types, algebraic data types, making illegal states unrepresentable: the functional programming tradition has developed extraordinary tools for reasoning about programs....